Definitely Not the Taj you expect

The first thing that impresses you is the property and subsequently the spacious lobby. The welcome was friendly and the people nice. It was when we were shown our room, that's when the wheels started coming off.

The room is in great need of refurbishment. The furniture is antiquated, the wood is also chipped in some places. Well, one shouldn't complain about the telly, but a CRT tube where lesser hotels have started to provide flat screens, does not reflect Taj hospitality. The bathroom is just about alright. And how about that , a room with no microwave. The hotel seems to be living in another world.

The hotel grounds, location and amenities like the gym and swimming pool are in a well maintained condition and are also very picturesque.

Coming to the food, the breakfast was a mix of continental and south Indian and was infact very good with the exception of the juices which were more like water. However, the food ordered from its restaurant and Christmas night dinner left a lot to be desired. Please beware that a glass of watery juice costs 500 SL rs . From the high standards that Taj Mumbai sets for its food, this was a major major disappointment. I admit I might have missed something by being a vegetarian and not able to sample the seafood delicacies on offer.

Overall though, for the kind of money we spent, it was just not worth it. Unless, the hotel improves its in-room facilities and also goes for a major upgrade, the reviews will not cross the average mark.